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The playgroundStrategy / 2 min
BUSINESS THINKING / NO. 08

Find the real problem.

Read three business situations and choose the most useful question to ask first. Each answer explains the reasoning.

Situation 1 of 30 signals found

Sign-ups are healthy. Almost nobody comes back after day one.

What’s the most useful place to start?

A LITTLE MORE UNDERSTANDING

About Signal

Made by Malav Joshi. A place to practise and understand the decisions behind the game.

What does this game teach?

It practises problem framing: looking for the customer or business issue underneath an attractive solution. Each scenario offers a useful starting question, rather than pretending there is one universal answer to every business problem.

How does this relate to product work?

Teams often jump from a symptom to a feature, process or campaign. Asking where value breaks down and which outcome matters can make the next decision clearer. The game gives you a short, low-stakes place to practise that habit.